Ecommerce Service Status Tracker
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Back In Stock Wizard for BigCommerce

Back in Stock Wizard for BigCommerce lets customers subscribe to out-of-stock products and automatically receive an email when inventory returns.

Operational
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Operational Sep 9, 2026 1:56 PM (1 day ago)

The issue with emails not sending for back in stock items and daily admin subscriber reports has been resolved. Any emails that did not send during the outage are queued up and will be sent.

Partial Outage Sep 8, 2026 2:38 PM (2 days ago)

We are currently experiencing an issue with Back In Stock Wizard sending email notifications when products arrive back in stock as well as optional daily subscription reports to store admins. We are working with our 3rd party email provider to get the issue resolved as quickly as possible. Once service is restored, any queued email notifications will automatically be sent.