Status History (Last 30 Days)
Help Center and Live Chat are unavailable | Platform-wide outage affecting admin, POS, and Shopify Payments due to DNS configuration change
Help Center and Live Chat are unavailable | Platform-wide outage affecting admin, POS, and Shopify Payments due to DNS configuration change
Some merchants and customers experiencing issues accessing the storefront | Platform-wide outage affecting admin, POS, and Shopify Payments due to DNS configuration change
Some merchants and customers experiencing issues accessing the storefront | Platform-wide outage affecting admin, POS, and Shopify Payments due to DNS configuration change
Some merchants encountering error messages while attempting to access the POS channel | Platform-wide outage affecting admin, POS, and Shopify Payments due to DNS configuration change
Some merchants encountering error messages while attempting to access the POS channel | Platform-wide outage affecting admin, POS, and Shopify Payments due to DNS configuration change
Combined Listing Products Showing Sold Out on Storefront | Platform-wide outage affecting admin, POS, and Shopify Payments due to DNS configuration change
Combined Listing Products Showing Sold Out on Storefront | Platform-wide outage affecting admin, POS, and Shopify Payments due to DNS configuration change
Some customers may experience issues with Shop Pay Installments | Platform-wide outage affecting admin, POS, and Shopify Payments due to DNS configuration change
Some customers may experience issues with Shop Pay Installments | Platform-wide outage affecting admin, POS, and Shopify Payments due to DNS configuration change
Some merchants and customers experiencing issues accessing the storefront | Multiple Shopify tools and systems are down
Some merchants and customers experiencing issues accessing the storefront | Multiple Shopify tools and systems are down
Multiple Shopify tools and systems are down
Multiple Shopify tools and systems are down
Some merchants may encounter error messages with one or more of the following: admins, checkouts, and storefronts
Some merchants may encounter error messages with one or more of the following: admins, checkouts, and storefronts
Some merchants encountering error messages while interacting with Sidekick or accessing the help centre
Some merchants encountering error messages while interacting with Sidekick or accessing the help centre
POS card readers may not connect to Shopify POS | Customers may encounter error messages when attempting to checkout
POS card readers may not connect to Shopify POS | Customers may encounter error messages when attempting to checkout
Degraded Performance Affecting Notifications for Shopify and Shop App | Customers may encounter error messages when attempting to checkout
Degraded Performance Affecting Notifications for Shopify and Shop App | Customers may encounter error messages when attempting to checkout
Customers may encounter error messages when attempting to checkout
Customers may encounter error messages when attempting to checkout